Frequently Asked Questions .....
|To save you time we've identified the questions that are most frequently asked,|
can't find answer to your question please contact us
|Q: Do you add any other fees to shipping? |
A: Yes we add a handling fee $3.00 per order and not per item.
That mean you will pay same handling fee if your order is one or several items.
Q: Do you have a live store ?
A: No, we are only an online store.
Q: Do you have Islamic clothing sizes for pregnant women?
Usually abayas are loose so you may go through pregnancy wearing your same size of abayas unless you are gaining much weight, in that case go to one size bigger,
You may add when ordering in additional information field that you are pregnant (so we take that in consideration when tailoring abaya ) and inform us if you have selected your actual size or already chosen a bigger size.
For breast feeding after delivery some models are possible to be made with a front 15.7" zip ( feeding zip), so that you can breast feed your baby without having to take all abaya off.
Q: How can I track my order?
You may check order status online by clicking orderstatus link on top menu bar and enter your email and 2Hijab order number, which you receive in order confirmation e-mail and not paypal or 2checkout authorization id.
Online order tracking of shipped orders is available for express shipping only. When order is shipped, we send you email, with Air Way Bill number.
To track your order go to www.aramex.com/track.asp and enter your air way bill number.
Q: How do I know my order shipping cost?
A: Shipping costs are determined by order weight and destination. When you add items to your shopping cart you will get an estimate of shipping cost before you proceed to checkout, based on items weight in cart and destination selected.
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