Frequently Asked Questions .....
|To save you time we've identified the questions that are most frequently asked,|
can't find answer to your question please contact us
|Q: How do I order?|
A: Shopping at 2hijab is a 5-step easy process:
1- Our products are listed in categories which a side menu will pop up when you point to products on left menu. Browse the category you are interested in and add the product you like to shopping cart by clicking on "add to cart" button, after selecting options if available.
2- The browser will forward you to checkout if you want to continue shopping click on "continue shopping ".
3- When you finish shopping, click on "Checkout" button, enter your information and shipping address.
4- At the bottom select the purchase option:
-"paypal" for payment through your "paypal" account.
-"credit card" for buying by your credit card from 2checkout.com (2Checkout.com, Inc. is an authorized retailer of 2hijab) also buying by e-checks are available through "paypal" and "credit card " option).
5-Select type of shipping "standard" [not available for all countries] or "Express". Complete your checkout and process your order.
Q: How do I wrap Hijab?
A: Please check our How To Wear Hijab page found in help sub menu.
Q: How do you ship?
A: 2Hijab will ship your order to any destination worldwide. We use aramex courier service for "Express Shipping" (4 - 5 days most countries) and Egyptian post service for "Standard Shipping" (14-21 days most countries).
For tailored items example abaya or jilbab add 7 days for tailoring to delivery time
Q: I am not sure about my size or which size I should select for abaya?
A: Please check our SIZE CHART , found in left menu. If you still not sure, you may use contact us to help you select the correct size. You may send your EXACT body measure without adding any extra inches to it, we atailor all the abayas so we don't have a problem in making it to your measures. The measures we need are:
You may send this measures with order in the additional information field found when processing order.
Q: Is it safe to use my credit card for an online purchase?
A: "Rest assured that shopping at 2hijab is safe.
If you choose to pay through "paypal" for sure you know that it is very safe and you are one of the 63 million "paypal" member using it to pay for their purchases over the net.
If you want to buy from "2checkout" you get connected to 2CheckOut's (SSL) area, you can be one of millions of customers who have safely shopped over the Internet without experiencing any credit card fraud. 2CheckOut's secure server software (SSL) is the industry standard and the best software available today for secure commerce transactions. It encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. This makes online buying more secure than purchasing by telephone.
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